terms & conditions

coco & chloe In these Terms and Conditions “we” and “us” mean coco & chloe ABN 73 284 664 210, the Website Owner, and “you” means you the customer or site visitor.

Please read the Terms and Conditions carefully before placing any orders on www.cocoandchloe.com.au

Please direct all enquires for Online Purchases to contact@cocoandchloe.com. Please allow at least 1-2 days for us to respond to your enquiry.

Governing law

These Terms and Conditions shall be governed by and construed in accordance with the laws in the State of Victoria, Australia and shall be subject to the non-exclusive jurisdiction of the courts of the State of Victoria, Australia.

Information on the website

coco & chloe aims to keep content as up-to-date and accurate as possible. coco & chloe makes no representation, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of the information contained in the website. coco & chloe does not accept responsibility for any errors, or omissions in the site contents. Although, coco & chloe will be pleased to correct any errors displayed on our webpages. coco & chloe reserves the right to change or discontinue any aspect or feature of this website. coco & chloe intends to use royalty-free material for the site and not to use any copyrighted material. If this occurs, we’ll remove it. coco & chloe does not accept any liability for any loss or damage suffered (directly or indirectly) by making use of the site’s information. Nor can we guarantee that pages will display correctly in all web browsers or that the website will be online at all times. coco & chloe cannot accept any responsibility for any loss, disruption or damage to your data or your computer system which may happen when accessing this website. With any Links posted, the onus is on the visitor and coco & chloe is not responsible in any way for any of their contents.


Please note that colours of products will sometimes vary depending on the quality and make of the computer monitors they are being viewed on.

Legal capacity to transact

We reserve the right to only accept orders from those over eighteen (18). By accepting these Terms and Conditions you acknowledge that you are over the age of eighteen (18) years. Should coco & chloe suffer any damage or other losses as a result of a transaction entered into by a minor, coco & chloe reserves the right to seek compensation for such losses from the parents or guardians of the minor who caused any order(s) to be placed with coco & chloe.

Our liability

We will not be liable for any loss of income, loss of profits, loss of contracts, loss of data or for any indirect or consequential loss or damage of any kind howsoever arising and whether caused by tort (including negligence), breach of contract or otherwise. Our maximum aggregate liability for any products supplied to you whether in contract, tort (including negligence) or otherwise shall in no circumstances exceed the amount payable by you to us in respect of the products(s) in question.

Pricing policy

Prices shown on the Site are in Australian Dollars (AUD)<! and are inclusive of GST>. Prices are subject to change.

Order acceptance

Once order placement has occurred, you are engaged in a contract that sees you unconditionally accept the prices and descriptions of the items you have ordered. Once an order has been placed with coco & chloe Online, you will receive an email confirmation of payment. This email does not promote acceptance of the order, it is simply a confirmation that we have received it.

Unless an order is cancelled by you – the buyer -,order acceptance does not occur until coco & chloe has emailed you informing you that your order has been dispatched. Once this has occurred, the sale contract has concluded.

We reserve the right not to accept your order in the event that we are unable to obtain authorisation for payment, that the item ordered is out of stock or that you do not meet the eligibility criteria set out within the Terms and Conditions.

coco & chloe reserves the right to refuse to process or refuse service to anyone at any time at our sole discretion.

Payment information

Payment will be processed as soon as your order has been submitted. In the event that your order cannot be filled – a refund for the full purchase amount will be processed.

By placing an order online you are confirming that the credit card you are using belongs to you. All credit card holders are subject to validation and authorisation checks by the card issuer.

Credit card fraud

Whilst coco & chloe employs the latest in Secure Sockets Layer (SSL) technology software for its transactions with our customers, coco & chloe will not be responsible for any damages, consequential losses (whether direct or indirect) suffered by a customer whose credit card is fraudulently used or is used in an un-authorised manner.

Other terms

We do not guarantee continuous, uninterrupted or secure access to our website and operation of our website may be interfered with or adversely affected by numerous factors or circumstances beyond of our control.

We may from time to time modify our Terms and Conditions, other policies, or the content of the Site, without notice. Please read the Terms and Conditions before placing an order online and check back often. If you do not agree to any change, then you must immediately stop using the Site. Any changes made after you have placed an order will not affect that order however, unless we are required to make the change by law.

If you have any questions about this statement, please contact us at the email address contact@cocoandchloe.com

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